Artificial Intelligence
Your visitor clicks the call widget icon in the lower right/left-hand corner of the website or our artificial intelligence prompts the widget to open at the ideal time.
A study by Velocify found that responding to lead within 1 minute results in a 391% conversion rate boost.
But that number quickly declines the longer you wait.
For example, waiting just 2 minutes lowers that number to 160%, and waiting 3 minutes lowers it to 98%.
And if you wait an entire day, that number drops all the way down to just 17%.
78% of sales go to the vendor that responds first. (Velocify)
92% of all customer interactions happen over the phone. (Salesforce)
It takes an average of 8 cold call attempts to reach a prospect. (SiriusDecisions)
Your visitor clicks the call widget icon in the lower right/left-hand corner of the website or our artificial intelligence prompts the widget to open at the ideal time.
A mobile-friendly pop-up prompts them to enter their phone number to request an instant callback or text message your business. The website visitor can also schedule a call later when it is more convenient for them.
If your visitor chooses to be called, Switchboard automatically calls your business and when your sales team or front desk staff answer the phone they are prompted to claim the call by simply pressing the number one on their phone.
After your staff or salespeople accept the call, our AI software automatically initiates a call to your website visitor, connecting you with them within 14 seconds.
If your visitor chooses to be contacted via text message, you are immediately notified of new incoming messages. You have access to a simple dashboard to send, receive, and manage text message conversations online or on the go.
Engage with your customers faster with two-way text messaging and close the deal!
Add one simple line of code to your website to empower your call and text Switchboard operator!
Two-Way Business Text Messaging
A simple and easy-to-use online dashboard & mobile app to send, receive and manage text message conversations.
Text-Enable Your Website
Add the “Text Us” button to your website and start texting your prospects & customers immediately.
The average Switchboard user gets 130% more leads by simply adding the “Text Us” widget to their website.
One-Click Calls & Text Messages
Add the “Text Us & Call Us” button to your mobile site and start texting & talking to your prospects & customers immediately.
Respond to your lead immediately, the quicker you respond, the more likely they are going to convert sales!
Follow Up & Nurture Your Prospects Automatically
Get up to an 50% response rate from your leads and customers using automated text message and phone calls.
SMS Broadcasting
Easily send bulk text messages or alerts to everyone or segments of your contact list at the same time.
Integrate and Automate Your Outreach
Integrate Switchboard with all of the tools you already love with our Zapier integration. Close sales faster by connecting you with leads in under 30 seconds.
Stop missing out on business conversations and playing phone tag! You are 21x more likely to connect with a prospect if you respond in less than 5 minutes. Switchboard automatically handles all of this for you!
A simple dashboard to send, receive, and manage text message conversations online or on the go.
Engage your website visitors with an instant call back within 14 seconds.
Manage calls based on customers business hours and enable call scheduling during off hours.
When a text message is requested our system will automatically send a welcome message.
When a prospect does not answer, the system will automatically retry the call.
Set the caller ID to the business and the calls to the visitor will come from the businesses main phone line.
Easily add multiple user to a single inbox so you never miss a conversation while employees are off.
Use our AI to automatically respond to single keywords or a keyword in a message string.
Send receive pictures, gif's & vcards on the desktop or mobile app. Everything is stored in the contact record.
You will be charged for the plan only after your account is configured and you’ve received your onboarding training.
Connect with prospects when they are most likely to make a purchase.
Get prospects on the phone or text with your sales team while they are on your website.
Generate more leads and increase your conversion rate faster than ever.
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