Every email, text, web chat, direct message and phone call in one simple place.
Manage All
Contacts From
Different Apps
See all messages sent from and to your leads and customers no matter how or where the messages came from. Add valuable contact data, notes and tasks to connections.
Keep Up
With Your
Customers
Reply to customers and leads on the channel they use the most in real time. From Facebook and Instagram to email and text messages, you’ll have a direct connection when customers need you most!
Request Payments & Reviews
Connect your Stripe account and send customers invoices and payment requests, then ask them for reviews on your preferred site by email or text, all with one click or tap.
Stop Jumping Around Between Multiple Apps, Devices And Websites To Talk To Your Customers
Integrate and Communicate Across:
- Messenger from Meta
- Instagram Direct Messages
- Facebook Page Messages
- Google Business Profile
- Marketing Emails
- SMS Text Messages
- Voice Calls
- WhatsApp (Coming Soon!)
Request payments on-site or on the road!
- Connect to Stripe and request payment with a secure payment link!
- Add any number of items to an invoice.
- Include your own custom invoice number on the fly.
- Set a due date and link expiration time.
Text-To-Pay
Make paying as quick and convenient as possible for your customers with a secure payment link delivered right to their phone.
Email Payments
Generate your payment link and sent it with your email message template to customers for convenient and instant invoices.
The Swiss Army Knife of Business Communications
Centralized Communication
Bring all your messages and emails into one Inbox and track every conversation wherever they are.
Message Templates
Leverage pre-composed message templates to save time replying to repetitive messages.
Send Attachments
Send emails and texts with file attachments from the dashboard or within the mobile app.
Schedule Appointments
Book appointments with contacts and send confirmations and reminders by email and text.
Secure Payment Links
Send customers safe and secure payment invoice links via text message or email.
Review Requests & Reponses
Send email and SMS text messages to your customers for one-click reviews and respond in one place.
Universal Inbox
All-In-One Messaging-
All-In-One Messaging Inbox Dashboard
-
Native Mobile App for Android and iOS
-
Includes Local or Toll-Free Number
-
Integrate Facebook Page Messages
-
Integrate Instagram Direct Messages
-
Integrate Google Business Profile Messages
-
Integrate LC Webchat Widget Notifications
-
Integrate Marketing Email Accounts
-
Integrate Marketing SMS Text Messages
-
Built-In Voice Phone Dialing
-
Robust Contact List Management
-
Add Tasks & Notes to Contacts & Conversations
-
Send Payment Request Link by Text or Email
-
Appointment Calendar Scheduling
-
Send Review Text & Email Requests
-
One-Time Setup $200
Universal Inbox+
Request Payment & Reviews-
All-In-One Messaging Inbox Dashboard
-
Native Mobile App for Android and iOS
-
Includes Local or Toll-Free Number
-
Integrate Facebook Page Messages
-
Integrate Instagram Direct Messages
-
Integrate Google Business Profile Messages
-
Integrate LC Webchat Widget Notifications
-
Integrate Marketing Email Accounts
-
Integrate Marketing SMS Text Messages
-
Built-In Voice Phone Dialing
-
Robust Contact List Management
-
Add Tasks & Notes to Contacts & Conversations
-
Send Payment Request Link by Text or Email
-
Appointment Calendar Scheduling
-
Send Review Request Link by Text & Email
-
One-Time Setup $300
Popular
Frequently Asked Questions
You can integrate and collect direct messages from your Facebook business page, Instagram profile, Google Business Profile, Google Reviews, Facebook Recommendations, the Lead Connector webchat widget, Marketing SMS and Marketing Email accounts. We’re also working on adding WhatsApp messaging support in the next quarter.
Both plans include all of the integrated messaging services from social, web, email and text, and the ability to send payment links. Universal Inbox+ includes the option to easily send online review requests and set calendar appointments. Most clients choose the Universal Inbox+ plan because it gives them additional powerful tools to manage their business on the go.
The Universal Inbox (and UI+) operates using a native iOS and Android app called Lead Connector. This app connects to your account and gives you total control over your contacts, messages, reviews, notes, tasks, calendar and payment links.
Lead Connector webchat widget is an optional tool that sits on your website to capture visitors with questions and get them messaging, texting or calling you within minutes. If you choose this add-on service (+$19/m), we’ll set it up with your colours, logo and tone of voice and embed it on your website.
Our contracts are all month-to-month and you can cancel at any time. That said, once you start using Universal Inbox and realize how much time and energy you’re saving, you won’t want to give it up!
I use the exact Universal Inbox system, myself! I personally read and respond to every email, SMS and web chat message. If you have a question or issue, you will get a response within minutes during regular business hours, and within the next business day outside of business hours.
All Your Conversations
All Your Contacts
All In One Place
Same time and hassle switching between apps.
Request payments and reviews on the fly!
