Most contractors don’t want a marketing agency.
They want someone competent, reachable, and straight about what works.
Those are the intersections that built Quiet City Design.
Direct, Hands-On Work
Quiet City Design isn’t a big agency. There are no layers between you and the work.
You work directly with the owner and builder behind Quiet City Design. One point of contact.
The businesses we support vary in size and workload. The common challenge is consistency, organization, and responding properly when inquiries come in.
Our Foundation-First Approach
Traditional Agency Approach
Most agencies start by pushing more traffic:
- Ads
- Rankings
- Campaigns
They assume the problem is visibility.
In practice, contractors lose work when:
- Responses are inconsistent
- Messages get buried
- Follow-ups happen too late
More traffic just adds pressure to a system that’s already leaking.
Quiet City Design Approach
We start with lead handling:
- Calls, texts, and forms go to one place
- First contact is covered every time
- Follow‑up stays consistent
- Nothing depends on you being available at the exact right moment
The system is:
- Built for your business
- Set up for your situation
- Handed over working, not promised
You see it run before you decide.
- No upfront build fees
- No long contracts
- No buying into promises you haven’t seen
A practical, done‑for‑you system that fixes the problem at the source.
The Systems Behind the Work
These are the systems handling communication, delivery, and reliability behind the scenes.
About Len Marshall
I’ve been building websites, systems, and automation for small businesses since before the CN Tower lit up at night.
Between my own businesses and supporting my clients, my focus is on the delivery, building, fixing, testing, and owning what actually runs day to day.
The work is hands-on. Every business is supported directly, without outsourcing or hand-offs.
When you work with Quiet City Design, I take responsibility for whether the system actually helps your business. If it’s not doing its job, that’s on me to fix.