Len Marshall

[vc_row][vc_column][vc_column_text]Time: Varies from restaurant Effectiveness: Immediate and Long-term Return: Moderate to high Now that everyone has to get delivery or pick up their orders, wait times have become a huge deciding factor on where and who to order from. Delivery services are being spread thin to service the vast number of kitchen and customers, and […]

[vc_row][vc_column][vc_column_text]Time: 30 seconds as needed Effectiveness: Immediate and Long-term Return: High Did you hear about the ice cream shop in BC that closed after being shamed online? Jae Bee reposted her friend’s photo of the customer lineup outside the Rocky Point Cream shop and blamed the owners for putting their customers at risk. The backlash

[vc_row][vc_column][vc_column_text]Time: 2 hours setup, 5 seconds each delivery Effectiveness: Immediate Return: High Now that dining-in is off the table, your entire restaurant service is going out the door. Restaurant owners tend to hate relying on 3rd-party delivery services. They take a big percentage of your profits and you get no customer interaction. You can’t even

[vc_row][vc_column][vc_column_text]Time: 2-3 hours Effectiveness: Immediate and Long-term Return: High When someone visits your website and leaves without calling, emailing or ordering something, they will likely never return. But you can chase them back on Facebook! Facebook has a special invisible tracking pixel you can add to your website. When someone visits your website, their browser

[vc_row][vc_column][vc_column_text]Time: 1-3 days Effectiveness: Moderate Return: High Now that dining rooms are closed and people are encouraged to stay home, restaurants are dependent on delivery services like Uber Eats, Skip The Dishes and DoorDash. Not everyone likes using Uber Eats. DoorDash doesn’t always serve the full delivery area you’d like. For whatever reason, it’s important

[vc_row][vc_column][vc_column_text]Time: 5 minutes, 3 times per day (min) Effectiveness: Immediate Return: High People are logging into social media channels like never before. They are checking in with friends and family, looking for news and updates, and searching for things to see, do and experience. This is a golden opportunity to be found and communicate with

[vc_row][vc_column][vc_column_text]Time: 10 minutes each Effectiveness: Immediate Return: Moderate People are online more now than ever before. They are searching for food options using Google, Facebook, Yelp, and many other business directory listings websites. Your information needs to be up-to-date and consistent on all these listings. Do a Google search for your restaurant to see all